Frequently asked questions
Why do I need to login?
The previous system we were using was an unofficial Instagram integration which was taken-down by Facebook. This new official facebook integration will allow us scrape comments faster and smoothly.
Which permissions do you need?
Don't worry, we only need read permissions. List of permissions we ask while login;
- email: This permission allows us to read your primary email address.
- instagram basic: This permission allows us to read your account profile's info and media.
- pages show list: This permission allows us to access the list of pages. You will choose the pages we can see on the facebook login dialog.
- pages read engagement: This permission allows us to read content posted by your pages, followers data, metadata and other insights.
Why do I have to login with Facebook but not Instagram?
As you all know Facebook bought Instagram in 2012. Couple years laters in 2018 Facebook made a major changes. They have closed Instagram API and announced Instagram Graph API which is only available for Instagram Business Accounts. To become Business Account, you will have to connect your Instagram account with Facebook account and attach a Facebook page to it. So therefore, the only option to use official facebook integration is to login with facebook and select your Instagram Business Accounts while on the login dialog.
Why do I need to switch Business Account?
Shortly; It is free, easy and useful.
Long answer; As we explained in the previous question, Instagram Graph API is only available for Instagram Business Accounts. To use our scraper service, you will need an Instagram Business Account. Otherwise you surely can login with facebook but you cannot select your Regular Instagram Page to start scrape process. But instead you will see an error indicating that you need to select at least one Instagram Business Account to continue.
How can I switch to Business account?
Within the Instagram mobile app, find Settings, select Account tab then scroll down to Switch to business account. Switching business account is free and has lots of benefits. Get more information at Instagram Business